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In an industry of continually emerging technologies, we understand that technical support issues have also grown...

Our expertise results from a combination of core competencies in system, networking, Internet and corporate applications integration and implementation. We are known for creating integral long-term partnerships with our clients, built on cooperation and teamwork. Our support team see themselves as part of the client's team for working, reporting and information sharing. The emphasis is on ensuring strong and reliable communication channels between all organizations within the company.

Xsys, Inc. provides many support options tailored to fit our clients needs:

Facility Management
For those customers who prefer to use our experienced, professional staff to manage their network facilities and day-to-day operations, we have designed different levels of facilities management support including LAN/WAN administration, network administration, server management, on-site and remote facilities management.

Maintenance and Support
Xsys, Inc. provides customers with fast, reliable, professional solutions to networking problems and remedial on-site maintenance. We address proactive support preventive maintenance, remedial repairs and a detailed response plan within our design.

Problem resolution
As your single source for problem resolution, Xsys, Inc. has an escalation process in place to isolate problems by tracking reported problem trends. We can isolate and detect the nature of the problem and bring it to resolution quickly and effectively.

Education and Training
Because your network, software or web site was designed to address your company's current business needs, we tailor training curriculums to your specific application requirements.

Professional Support Center
Xsys, Inc. can offer various service channels tailored to your needs in order to provide you with a high-end ongoing support of your critical IT infrastructure. Service levels vary according to the required availability - up to 1/2 hour response time. Xsys, Inc. will take full responsibility for solving server, networking, OS, Internet, and selected core-application issues.


Xsys, Inc. 653 Steele Drive, Valparaiso, Indiana 46385
Phone: (219) 477-4816 . Fax: (219) 531-1411
sales@xsysinc.com . info@xsysinc.com . support@xsysinc.com

Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners.
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